Cape town originals respects your privacy and is committed to protecting your personal information in accordance with South Africa's Protection of Personal Information Act (POPIA)
This Privacy Policy explains how we collect, use and protect personal information when you visit capetownoriginals.co.za contact us or purchase from us.
Information we Collect
When you place an order, contact us or use our website, we may collect information such as your name, email address, telephone number, delivery address, order details and information you voluntary provide us.
We may also receive basic technical information necessary for the operation and security of the website.
How we use Your Information
We use your personal information to process and fulfil orders, arrange delivery, communicate with you about your order or enquiry, provide customer service, maintain our business records and comply with applicable legal obligations.
We will not sell your personal information.
Payments and Delivery
Payments are processed through the payment services made available through our online store. Cape Town Originals does not need to store your full payment card details.
Where necessary to fulfil your order, relevant information such as your name, contact details and delivery address may be shared with payment, courier and delivery service providers.
Cookies and Website Information
Our website may use cookies and similar technologies that are necessary for the website to function, remember preferences, maintain shopping cart features and help us understand how the website is used
You can control cookies through your browser settings, although disabling certain cookies may affect how the website functions.
How we Protect your Information
We take reasonable steps to protect personal information against loss, misuse, unauthorized access, alteration or disclosure. Personal information is retained only for as long a reasonably necessary for the purpose for which it was collected or as required by law.
Your Rights
Under POPIA, you may have the right to request access to personal information where permitted by law.
If you have a privacy related request or concern, please contact us.
Contact Us
For questions about this Privacy Policy or how Cape Town Originals handles your personal information, please contact info@capetownoriginals.co.za